Privacy Policy
Your privacy is critically important to us at Appliance Repair Facility Dubai.
Last Updated: June 2026
1. Information We Collect
At Appliance Repair Facility Dubai, we collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or when you contact us for appliance repair.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Contact Data: Your first and last name, phone numbers, and email addresses.
- Location Data: Your residential or commercial address in Dubai, UAE, for the purpose of dispatching our technicians.
- Appliance Data: Details about the appliances you need repaired (brand, model, fault).
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To fulfill and manage your repair orders.
- To communicate with you regarding dispatch times, technician arrivals, and service follow-ups.
- To send administrative information to you.
- To request feedback and contact you about your use of our website or services.
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Specifically, we may need to share your data with our network of certified technicians dispatched to your location.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
5. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at:
Email: contact@appliancerepairfacility.com
Phone: +971 52 676 2372
Address: Jebel Ali Free Zone, Dubai, UAE